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Loans Issue Reporting

Solution

Before submitting a ticket to the helpdesk: please ensure you have printed all report with reference to your loan number.

1. GL Loan Listing Report

2. Loan Repayment Schedule

3. Loan Summary Report

 

The checking mechanism is to ensure all the records are reconciled to the respective reports. If there is any discrepancy, please inform us the discrepancy so that we can quickly look into your issue.

 

Please submit all the relevant report to conform to the issue that is reported.

 

 
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Article ID: 4
Category: Knowledgebase
Date added: 16/10/2017 13:20:10
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